Further OCC Update: SEND Transport Communication – 3rd September

Following continued concerns raised by families, Oxfordshire County Council has confirmed that not all parents and carers have received the transport information they were expecting.

They’ve now escalated the issue to senior management and are taking further steps to improve communication.

New dedicated email address:

If you haven’t had any contact about your child’s transport arrangements or application, please email:

TravelOptions@Oxfordshire.gov.uk

This inbox is now being monitored by a dedicated team who will prioritise unresolved cases.

We’re continuing to share family feedback and push for urgent improvements. If you’d like to add your voice, please fill in our short feedback form:

📝 https://bit.ly/OXPCF

Thank you for continuing to share your experiences – we hear you, and we’re advocating for change.

— Oxfordshire Parent Carers Forum (OxPCF)