PARENT CARER FEEDBACK
PARENT CARER FEEDBACK
PARENT CARER FEEDBACK
Do you have any feedback on the services that a child or young person (that you are caring for) is accessing in Oxfordshire?
Please click on the link below to provide feedback if you are the parent/carer of a child or young person aged between 0 and 25 years with Special Educational Needs and/or Disabilities (SEND) accessing services in Oxfordshire.
You are welcome to use these forms whenever you have some feedback. We will look at this regularly and feedback to the key people. All feedback will be given anonymously.
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EHCP CASEWORK TEAM COMMUNICATION LISTENING EVENT
Are you a parent carer of a child with an EHCP, or currently in the process of applying for an EHCNA?
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We are pleased to invite parent carers to participate in an upcoming listening event aimed at improving the communication and services provided by Oxfordshire’s EHCP casework team. Your insights and feedback are invaluable to us and will contribute to our continuous improvement plan and we hope you can join us for this important discussion.
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Listening Event Details:
Discussion Focus: The primary focus of this discussion will be on the general communication from the EHCP casework team. Key areas to be addressed include your experiences of the topics listed below, with a significant part of the discussion focused on identifying solutions to key issues.
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Understanding of the structure and different functions of EHCP casework team and officers
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Notification of change of EHCP casework officer
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Timeliness of responses
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Quality of communication (both written and verbal)
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Clarity of escalation routes
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​​Please Note: While this is a valuable opportunity to share your experiences, professionals at the Listening Group will not be able to discuss individual cases. The focus will be on learning from your general experiences with the communications regarding your child's EHCP and understanding what could have made it better for you.
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Upcoming Online Sessions (Limited Spaces, Please Sign Up for One Only):
• Session One: 25th November, 12PM - 1.30PM: Sign up here
• Session Two: 27th November, 7:30 PM - 9:00 PM: Sign up here
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​Get Involved
Your voice matters, and we’d love for you to join us in shaping a better support system for all.​​​​